Everything you need to know about Umbrella placements here
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Placement checklist
Everything you need to add a placement into your account with ease
How to add an Umbrella placement
Step by step process
- Please use the ‘+ Add Placement’ button as you usually would when submitting a placement.
- Input all the usual Company / Client details as normal.
- Input all the usual Candidate details as normal, selecting ‘LTD’ as the contractor type.
- Make sure you input the Umbrella details when inputting the candidate’s LTD details (particularly ensuring the bank details are the Umbrella’s).
- Input the ‘Job Title’.
- Select the relevant start & end dates according to the contract.
- Select the ‘Job Location’ as you normally would.
- Select the relevant currency for payment conditions.
- Select the relevant rate type (i.e. Hourly, Daily)
- Input the pay and charge rates
- Please input PO number if applicable.
- Please ensure you input the correct client payment terms.
- Select payment frequency.
- Input the notice periods.
- Please then ‘Submit’ the assignment.
- Sonovate can then initiate the placement approval process.
Please note: It is important to add the Umbrella Company's VAT number to the placement to prevent any issues with the candidate's payment. If you do not have this information and have submitted the placement, please contact the Umbrella Company and send the VAT number to customerservices@sonovate.com as soon as possible.
At a glance process

Contracts
Who issues the contracts?
Your business is responsible for sending contracts to clients and candidates.
Contract templates
You have three contract template options:
- Sonovate’s contract template, without amends
- Sonovate’s contract template, amended to include extra terms
- Your own contract pre-signed contract. (Note: before this contract can be used it needs to be reviewed and approved by Sonovate.)
You have the option to use either Sonovate terms or your own for any given placement.
How to upload your own contracts
- Click 'Agency Admin' from the main navigation
- Select 'Contract Templates'
- Upload client or candidate terms
- Placements will now default to pre-selected terms
How to upload a signed contract
- Click 'Placements
- Select 'Requires contract issue'
- Click 'Contracts'
- Click 'edit' below 'Do you have any amendments to make to the terms?'
- Upload & use a signed contract
- Upload PDF and click 'Finished'
Contract schedule
When you issue a contract out from the placement to either your client or candidate, the placement will auto populate a schedule. The schedule pulls information from the placement itself and affixes to the contract.
The creation of the schedule is now optional. You can submit any contract (either a Sonovate template or your Agency’s own contract template) with or without the Schedule.
How to remove or edit a schedule on a contract
Timesheets
Online timesheets
- Candidates will need to submit their timesheet for online approval to the client.
- Timesheets will need to be signed by 12pm midday on the Tuesday for payment the following Friday.
Manual timesheets
- We will require an approved timesheet sent to timesheets@sonovate.com by 12pm midday on a Tuesday for payment the following Friday.
- The approval must arrive directly via email from the client.
Invoicing
- Client invoices will be issued as usual on a Thursday.
- Sonovate invoices will be issued as usual on a Thursday.
- Candidate invoices are issued to the Umbrella as a ‘remittance’ on a Thursday. (It’s important that the correct ‘remittance’ email address is entered on the placement for the Umbrella so they can issue payment out successfully).
Payments
- Sonovate will issue the candidates pay to the umbrella as usual – clearing on a Friday.
- Sonovate will issue you your agency margin as usual – clearing on a Friday.
My candidate is paid through an umbrella. It is approved on the portal but they haven’t been paid?
If your candidate is paid via an umbrella and we have invoiced on the portal, please reach out to the umbrella for payment. Please ensure that the correct email address for the umbrella invoice is up to date so they can allocate payment. Failure input the correct email address for umbrellas may result in delays in them allocating payment.