Here you can find the criteria that needs to be met in order for us to process a timesheet
Online Timesheets
Our online timesheet platform is a great way to ensure that timesheets are processed seamlessly and hassle-free.
Once your placement has been approved, your contractor will receive an e-mail inviting them to our Timesheets Portal. You contractor will need to follow the instructions to sign in, and when they need to submit their timesheet, they will have the option on the portal to fill out and submit to their timesheet authoriser.
Once the timesheet has been submitted, the timesheet authoriser will receive an invitation to set up an account on the Sonovate timesheets portal. They will be able to review and sign submitted timesheets from there.
In order for the timesheet to be processed for the same week's pay run, the timesheet must be submitted by the candidate and approved by the timesheet authoriser by 23:59pm GMT every Tuesday.*
Timesheets that miss the 23:59pm deadline will roll over and be paid in the next pay run.
*The deadlines are subject to change around Bank Holidays. Click here to see our 2023 timesheet deadlines and payment dates changes.

Manual Timesheets
In order for the timesheet to be processed for the same week's pay run, the timesheet must be submitted by the candidate and approved by the timesheet authoriser by 12pm GMT every Tuesday.*
Timesheets that miss the 12pm deadline will roll over and be paid in the next pay run.
We require candidate's timesheets to have the following in order for us to process for payment:-
- Your candidate's full name
- Time period worked (calendar week/month)
- How many days/ hours you have worked. Please ensure this matches the rate as stated on the contract.
- Approval status - We accept the following timesheets with either one of the following approved status:
the approved Timesheet authoriser.
2) A direct email from the Timesheet authorizer or someone with the same
authority matching the domain name of the company at the End-Client.
Please note that we do not accept forwarded emails to eliminate fraud.
3) The approved timesheet is on an internal system where the status of the
timesheet must show: “approved”, “ invoiced” or “exported”.
- If there is an additional rate to process, please clearly state the rate type on your timesheet.
If the timesheet does not meet the above criteria, the timesheet will not be processed. The sender of the timesheet will receive an email to notify them if this has not met our criteria.
Once we are able to process your timesheet, you will receive payment in the next available pay run.
Please note - there may be a delay in receiving this email due to the manual processing of the timesheet.