Client Limits

This article explains our new client limit feature on the portal which provides you more visibility over your contractor's pay.

What does the ‘client limit’ mean on placements?
This is in relation to all placements that are placed on pause, this enables you to have more visibility over your contractors payment. If there is a client limit there, this will mean we are unable to pay your contractors. 

Client Limit Flag - Paused Payments 

You will now have visibility of any placements where client limit holds are applied. 

Simply go the 'Placements' tab on the left hand side of the portal...

Click 'Missing Details' and then click 'Client Limit holds applied.

Rather than being notified by call or email, you can now check the status of your placements on the portal.

You can also see the the Client Limit status added to specific timesheets via the Timesheets tab.

What happens if a client's credit limit does not cover the outstanding invoices?

If the client fails to pay outstanding invoices and there is no further bad debt protection, recourse will be taken against the agency. The agency will be liable for any unpaid invoices above the credit limit, potentially affecting your margin payments.